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Customer Comments

Ordered items for the first time during your sale. The parcel came within a few days and the card packs were wonderful. Will order again, just need to save up first. Good Luck for 2010.

PS Our 4 cats loved the cardboard box, they have spent hours smelling it!!

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Hi everyone, this is just to say thanks for the fast delivery of my order and that I was absolutely gobsmacked when I saw the quality and beauty of the card kits which you sold at half price!! Please keep this up, you will be at the top of the list of craft suppliers!! Thanks again!.

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A big thank you for order safely recd. in good condition (in spite of the GPO and heavy snow). I am impressed by your speed of delivery, accuracy of packing (I deal with other mail order people), quality and value of goods and esp. your paying the high postage cost. A BIG thank you to you all.

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Dear Pondskipper Team
I just had to write to let you know that I received today...I just wanted to let you know that I am ABSOLUTELY thrilled to bits with ALL the items I received from you, and can't wait to start using them. Also, thank you to Jan who put in a replacement for an item that was out of stock, I have no problem with that at all - it is lovely. I will be using your site for ALL my crafting orders and I will also recommend you to ALL my friends. I am thrilled to bits with my order. Thank you once again.

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thanks for my parcel which arrived today, cant wait to get started. great prices goods and service.
regards

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Message for Steve please...

Many thanks for your very prompt and patient response to my request for help.My order arrived today; as usual, very prompt, fantastic value and superb quality!

Kind regards

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I have just entered your site in the 2010 origin craft awards as the best online craft store. I think your other customers should do the same. Here is the link http://www.origincraftawards.com/ I really hope you win as you're service and prices are the best. I have compared your prices to create and craft and qvc and you always beat them, so you deserve it.

PS If you put this on your comments page maybe other customers will see it and they can vote for you too as they will know where to go

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I have just received this package and it is absolutely superb When I unwrapped the parcel it was a beautiful presentation box; what wonderful quality items are in there.

Many thanks.

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Just to let you know my order arrived safe and sound this morning, thank you very much

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Just to let you know that my order arrived today, Wednesday 18th November, which I think is excellent, also the goods are superb, many thanks, I shall use you again and also tell my friends.

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I would just like to say a big thank you for the excellent service you always provide, I only put my order in 2 days ago and my goodies are here already,the kits I got today are absolutely gorgeous and all at great prices too- Amanda

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Just to let you know item arrived safe and sound - excellent service Thank you

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thank you for your very quick reliable service i would recommend this site to all well done and thanks for your help regard debbie

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When you get new things in, please can you have a page with new things in thanks

Sandy

- This has been done now thanks for your suggestion!

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Just to say thank you. I placed my order late Mon and received it today Wed,I have recommended you to my craft friends I am so pleased with my order and prompt delivery.

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Hi,

I just had to email you to say thank you so much for your excellent service. I will definitely buy from you again and have already recommended you to my friends.

Kind regards,

Sally

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Yet more fantastic service.

I ordered on Wednesday and my parcel arrived today. Part of the order was for my mother-in-law and I hoped to receive it early next week. You have exceeded my expectations again.

Wow, fantastic, products and prices.

Thanks so much.

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I just wanted to get in touch to say thank you for a fantastic service. I have been let down by other mail order companies in the past and was wary of placing my order but I worried needlessley. My goods arrived within 48 hours, and they were ordered over a bank holiday! Your service is second to none and I will highly recommend you to all my crafting friends.

Once again, many thanks.

Kind regards

T B

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thank you 4 your phone call the problem seems to be cleared now it was so nice to think you took the time to help me. I had already passed your details on to friends of mine and they think your site is the greatest thing since sliced bread one I know has ordered more than three times and is thrilled with her goods so I hope to recruit more customers as you take the time to care thank you once again and good luck to you both in your new warehouse Mrs W

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Thank you so much for all your help this afternoon. It payed off because I have been able to access my account on your site! Thank you for all your patience with a technophobe! Firefox worked!

Have a good day, I am now!!

Regards Suzanne

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Good Morning to you all,A very BIG THANK YOU ,Just to let you know that my order arrived & how pleased i am with the service i received.

Thank you again for all your help & Quick service you deliver.

I would recommend you with NO hesitations.

Have a nice day .

From a very satisfied new customer.

Mrs R.

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Many thanks for your prompt reply. So refreshing to deal with such an efficient and professional organisation. And such good value too!

regards

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Many thanks for the super quick delivery of my order Which I only placed on Saturday. I also emailed you about the charge for postage. After recieving my order I fully understand why you have to charge postage. I am chuffed with all the item's I ordered. Many Thanks Mrs C

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Merci merci ! Pondskipper c'est vraiment génial. I give the adress at all my friends ! Open a shop in France please !

Mme S

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I've been coming to your store for over 2 years now, what a great place.I love coming for a good nosey round & am always there for ages! I've recommended you to all my local crafting friends & now I can let my online friends know all about your new website.

Brilliant! Keep up the good work!

Kind Regards

Mrs B

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Hi all,

Many thanks for my order which arrived safely at 8.15 this morning.I cannot believe how you got it to me so quick.Excellent service and I will certainly recommend you to all my friends.I cannot wait to order again but I must give my credit card a little rest as it has worked overtime for the last couple of months!!

Very best wishes

Mrs T

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I received an email from you yesterday, 17th, saying my order would be sent as soon as possible.

At breakfast time today, 18th, my parcel was delivered. NOW THAT'S WHAT I CALL SERVICE!!! Top gold star award.

Am delighted with my order.

Many thanks

Mrs T

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I also was listed as living in Algeria....BUT I have now ordered successfully 'Hurrah!!!!! And will change my password to one I can rember.

Many thanks for your patience and I look forward to receiving my order.

Mrs. H