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We will try to ensure all orders mainland UK over 2Kg are sent to you via Interlink Courier which is a next working day service if your order is placed before 1pm and your order items are all stock lines otherwise your order will be sent by Royal Mail however this is not always possible. If you absolutely need to have it next day then please add a note in the "Comments" box when you are placing your order or call us on 03333 202202 to speak to customer services and we will try our best to get it out that day (but we cannot guarantee against any problems that may effect delivery after it leaves us or for any losses that may result of delivery not being sent that day for next working day delivery). Deliveries are despatched on weekdays only. In all cases you will be sent an email as soon as your order is despatched which will tell you which method of delivery your parcel has been routed through. If you have any questions please email firstname.lastname@example.org.
Please note that Free P&P voucher code offers are applicable to the UK only. orders received from outside the UK will be held and the orderer contacted to findout if they want to pay a postage charge. If no the order will be cancelled to release stock reserved against it.
A"Lightweight" order P&P introduced for UK customers (including off the page advertising in magazines such as the Calligrapher Pen twin pack). We have introduced a new £3.49 P&P charge for orders that weigh less than 750 Grammes and cost up to £20. These orders will be despatched by Royal Mail and meet a need for those of us whose order is lighter and lower in value.
You can make this a next working day delivery by adding the Express Delivery option to your basket like any other product. Search for express-del in the search box and add it to your basket although as stated above we cannot absolutely guarantee next day.
Pondskipper Crafts brings you a wide variety of papercrafting supplies at low cost. We think that it is fair to pass on the savings we achieve in our buying to you. So to keep costs down, but also to make sure we stay in business (!) we have introduced a Postage & Packing charge on certain orders depending on value and weight which will be automatically calculated and added at the checkout. This applieds to ALL ORDERS UK, EUROPE & THE REST OF THE WORLD. If you any questions about our P&P charges please use the contact us form.
We hope you think our prices are very good so although the price is low the weight can be high. As we are posting it to you the delivery company charges us by weight irrespective of value, here's an example: say they charge us £6 and the order value is £10 we are actually going to lose money on sending you the items - not a good thing and times are hard enough!
So here it is: the Pondskipper Postage & Packing Charge charts for packages to the Mainland UK and to Northern Ireland, Isle of Man, Scilly & Scottish Isles.
CHANNEL ISLAND CUSTOMERS: PLEASE USE THE CONTACT US FORM AND LET US KNOW YOU HAVE REGISTERED.
Details of charges (see tables below)
Smaller order under £20 and less than 3/4Kg packed weight have a £3.49 P&P charge. Over £40 Postage and Packaging is FREE to the UK mainland (under 1.5Kg for Northern Ireland and UK Isles) And all orders over £80 are P&P FREE up to 30Kg (66llbs) Mainland UK exlc Scottish Highlands. Please see the tables below for detail:
DUE TO THE CONTINUING CHANGING FUEL SURCHARGES WE WILL BE HAPPY YO QUOTE YOU DELIVERY CHARGE ON YOUR ORDER FOR HIGH WEIGHT CONSIGNMENTS.
IF YOU HAVE ANY QUESTIONS ABOUT THE POSTAGE CHARGED ON YOUR ORDER PLEASE CONTACT US ON 03333 202202
All orders over 20Kg will need to be arranged with us; please call 03333 202202 Monday to Friday 9.30 to 4.30 or email email@example.com
Please read the details below and ask us if you have any questions on firstname.lastname@example.org
when you order you will receive automatic email letting you know the status of your order and the processing stage. when it is rlease if sent by courier you will receive an email with tracking information of your parcel which you can monitor yourself. if you have any issues please do not hesitate to cotnact us though.
Unfortunately parcels sent by Royal mail cannot be tracked in this way. Mainland UK packages under 1Kg will be sent via Royal Mail 1Kg and above will be sent on a next working day delivery service to your home to a maximum 31Kg. Other weights by arrangement.
Northern Ireland, Scilly, Scottish & Channel Islands and the Isle of Man will be sent by Royal Mail up to 6 Kg and by a 2 working day delivery service over that weight up to a max 31Kg
Last edited 19th April 2013