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About Us

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Pondskipper Crafts Ltd is a family company based in Peterborough Cambridgeshire and we have been dedicated to bringing paper crafting (and other) items to our customers at affordable prices for over 12 years. 

 But even though we give fantastic value and have superb craft offers and often unbelievably low prices we are not cheap with our customer service and aim to give the best support to our customers on this website.

 We ship worldwide and for more information on our free P&P offers and our international delivery please click here

You can pay securely on line by credit or debit card or by using your PayPal Account. You can also pay by cheque or postal order (click the Postal Order Form  option at the checkout and then print out the subsequent form) and once cleared we'll send off your goodies.  Usually orders received and paid for by 12 noon will go out the same day but all orders received after Friday noon will be sent out on the next working day (which for the web is Monday to Friday excluding bank holidays) . Cheques will need to be cleared. If you are having probelms completing payment please call us during office hours and we will be happy to take your card details over the phone.

If you have any questions or customer queries we would like to hear from you, either click on the "contact us" tab or phone the national local rate number 03333 202202 and we will respond as quickly as we can.

 Gift Certificates, Wish Lists & Contact Us
If you are looking for a specific item and cannot find it, you can also let us know to keep an extra special eye out for you by emailing us using the
contact us page. You can also make your own Wish List to send to others and us, or if you want to give a special gift to someone who loves craft why not send them a Pondskipper Craft Online Gift Certificate which they can spend on-line!

 Your Account & Details
Once you have registered with us you will be able to place an order and also be able to see the status of that order on the secure account section. You have the option to receive our emailed newsletter which will come out from time to time which will include special offers, news and details of the craft classes which are held at the warehouse. We will not let anyone else have your details as they are private. For more details please see our terms & conditions page by clicking on the link at the bottom of this page.

 As always, if there is anything you want to ask then drop us a line or call during opening hours and we'll help as quickly as we can!!

Thank you for visiting the Pondskipper Crafts Website we hope you shop (of course) but if not then perhaps next time!

 Last updated 19/04/17

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